Service Overview
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| We help your child through their first days and weeks at their new school
We help families plan and prepare for their arrival at school. Then visit our students formally during their first term, then once during each of the remaining terms. Providing a combination of genuine proactive, pastoral support and effective pastoral care.
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| We provide 24 hours emergency support in the event of a problem. |  |
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| We provide fully checked, matched and managed host families for short breaks and longer stays.
Our hosts are all professional people who provide friendly and welcoming home services and care. These our hosting fees are fully inclusive.
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| Transport provided
Our preferred providers are fully trained and security checked to support Airline requirements and the personal needs of each travelling student.
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| Initial pre arrival meeting.
If a student arrives ahead of the start of term we are happy to meet. We maintain regular contact with the student and their parents, as well as visiting the student formally each term.
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| Unlimited communication with students and their parents.
Email, Text, Zoom, We Chat and Whats App communications are all available.
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| Support is unlimited if your child needs help in any way.
When schools are closed we will make arrangements and communicate with parents and students.
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| We maintain warm, highly professional working relationships with our students’ schools.
.We plan and proactively support each student, enabling us to respond quickly to concerns.
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| Regular communications.
Our comprehensive assistance with administration includes effective communications between schools, hosts, students, parents and CGA.
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| Meeting attendance.
We attend all important academic meetings and follow up with an academic report.
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| Mentoring Support.
By discussing and working with our students and their teachers we provide parents with effective advice to help our students achieve their potential.
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| Education guidance.
We provide education guides to help explain the British education system as the student progresses through the school.
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| Language support services
We can provide an optional Mandarin and Japanese translation and advice services.
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| We provide a meet, greet and support service for arriving students.
Our safe arrivals services includes unlimited communications with parents of new students.
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Service Fees
Our Fees are charged for one exceptional year of service, they are fully inclusive and transparent.* Please contact us to discuss an individualised price and a bespoke package of service.
The following are charged in additional to our service fees-
Registration fees- This is a one off payment £200 paid on registration to cover the costs of co ordinating the arrival and meeting of a new student.
The cost of staying with a host family- £60-£70 per night this includes all home services.
Travel expenses for taxi transfers.
Mileage when visiting students- 0.45p per mile.
Plus we have a range of optional additional services including translation services, opening bank accounts, attending additional meetings, tutoring and half term activities, together with a range of individually designed student and family support services.
A deposit account is used for boarding students expenses, this will initially be a payment of £1,500 which is kept in a separate account for use on behalf of students to cover the incidental expenses associated with arrivals, departures and host family stays. Any monies remaining in the account when a student leaves will be reimbursed to the family.
* Our fees are valid for the school term and do not include the long Christmas, Easter and Summer holidays.
A detailed statement of spending will be sent out at the end of the Summer term.
How to Make a Payment
To enable easy, secure, international payments we have partnered with Flywire payment service who are specialists in international educational funds transfer. Payments for many countries can be made in local currency with no international bank transfer free. There are no hidden charges and Flywire guarantee their currency exchange rate will match or better local bank competitor rates. For more information and to make a payment please visit our Payment page.
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